Florence Hospital at Anthem recently earned an achievement award for excellence in its service to patients by HealthStream, a leading company in the patient care survey industry, and was rated in the 88 percentile.
When asked to rate the hospital’s overall service, as part of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey administered by HealthStream, Florence Hospital at Anthem patients consistently reported superior levels of service.
“This recognition highlights the results surrounding the commitment of our remarkable team of professionals at Florence Hospital at Anthem surrounding patient-centered excellence,” says Dennis Rutherford, CPA, CHFP, CGMA, Chief Executive Officer at Florence Hospital.
“It displays the dedication to our team’s vision of being a trusted partner for improving the quality of life in the communities we serve in the Florence area.”
HealthStream recognizes hospitals with either the Certificate of Achievement (above 75th percentile) or Certificate of Excellence (above 90th percentile) every quarter. To earn this recognition, Florence Hospital at Anthem was compared to 3,300 hospitals nationwide and has been awarded a certificate every quarter since January 2015.